Disclaimer
The information provided by UMAMI DIGITAL SOLUTIONS LTD on https://envoi-lettre.fr (the “Site”) is for general informational and service-related purposes only. All information on the Site is provided in good faith to explain how our online postal mailing services work; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
While we strive to keep all content accurate and up to date, occasional technical, operational, or typographical errors may occur. UMAMI DIGITAL SOLUTIONS LTD reserves the right to correct such errors at any time without prior notice.
1. NATURE OF THE SERVICE
We are a private and independent digital platform operated by UMAMI DIGITAL SOLUTIONS LTD. Users contract directly with Envoi-lettre.fr, without intermediaries, without any agency mandated by a public authority, and without any official representation of a postal service, including the La Poste Group, whether directly or indirectly.
2. PLATFORM AND POSTAL SERVICES COMPLIANCE DISCLAIMER
The Site provides an online service for the preparation, printing, and dispatch of postal letters. The Site does not offer services that involve unlawful content, impersonation, or activities that violate applicable postal regulations, public order, or third-party rights. All letters are processed based solely on the content submitted by users, and users remain fully responsible for the legality, accuracy, and appropriateness of the content they choose to send.
The Site does not require access to users’ external accounts, credentials, or private communications, and does not alter user-submitted content except for technical formatting necessary for printing and dispatch.
In no event shall the Site be liable for any special, indirect, incidental, or consequential damages arising from the use of the Service, including postal delays, delivery failures, or third-party postal service disruptions. The Site does not guarantee that the Service will be uninterrupted, error-free, or free of harmful or damaging components, and disclaims all warranties to the maximum extent permitted by applicable law.
3. EXTERNAL LINKS DISCLAIMER
The Service may contain links to external websites or services that are not operated or maintained by the Site. These links are provided for convenience or informational purposes only. The Site does not guarantee the accuracy, relevance, reliability, or completeness of any information on such external websites and assumes no responsibility for their content or practices.
4. PRODUCT & SERVICE DISCLAIMER
UMAMI DIGITAL SOLUTIONS LTD makes every effort to accurately describe and present its online postal mailing services, features, pricing, and delivery options. However, we do not guarantee that service descriptions, images, pricing, or other content on the Site are complete, reliable, current, or error-free at all times.
All services are provided “as is” and “as available”, subject to technical constraints, postal service operations, and external delivery factors. UMAMI DIGITAL SOLUTIONS LTD does not guarantee delivery times, postal service performance, or outcomes once mail has been dispatched to postal operators.
5. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, UMAMI DIGITAL SOLUTIONS LTD shall not be held liable for any loss or damage of any kind incurred as a result of the use of the Site, the use of our services, or reliance on any information provided on the Site.
This includes, without limitation, indirect, incidental, consequential, or special damages arising from service interruptions, postal delays, third-party failures, technical issues, or errors in user-submitted content. Your use of the Site and services is solely at your own risk.
6. UPDATES
We reserve the right to update, modify, or remove content on the Site, including this Disclaimer, at any time without prior notice. It is your responsibility to review this Disclaimer periodically to stay informed of any changes.
7. CURRENCY AND BANK FEES DISCLAIMER
Prices displayed on the Site are shown in the indicated currency at the time of purchase. If you make a payment in a different currency, your bank or card issuer may apply currency conversion rates, exchange rate adjustments, or international transaction fees.
UMAMI DIGITAL SOLUTIONS LTD has no control over such conversion rates or additional charges imposed by financial institutions. Any fees applied by your bank, card issuer, or payment provider are the sole responsibility of the customer.
Exchange rates used by financial institutions may vary from publicly available market rates and may fluctuate over time. UMAMI DIGITAL SOLUTIONS LTD shall not be held liable for differences resulting from currency conversion or banking fees.
8. FORCE MAJEURE
UMAMI DIGITAL SOLUTIONS LTD shall not be held liable for any delays or failures in the performance of its obligations caused by events beyond its reasonable control. Such events include, but are not limited to, natural disasters, governmental actions, strikes, postal service disruptions, network outages, war, civil unrest, or other force majeure events. In such cases, UMAMI DIGITAL SOLUTIONS LTD will make reasonable efforts to resume services as soon as practicable.
9. NO GUARANTEE OF OUTCOME
UMAMI DIGITAL SOLUTIONS LTD provides a facilitation service for the preparation, printing, and dispatch of letters. While we strive to ensure the quality and reliability of our services, we do not guarantee any specific result, response, or outcome from the use of our services. This includes, but is not limited to:
- No guarantee of recipient response to the letter.
- No guarantee of legal, financial, or personal outcomes resulting from sending a letter.
Customers are solely responsible for the content and intended purpose of the letters they send using our platform.
10. SEVERABILITY
If any provision of this Disclaimer is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.
11. NO WAIVER
The failure of UMAMI DIGITAL SOLUTIONS LTD to enforce any provision of this Disclaimer shall not be construed as a waiver of its right to enforce that provision at any time in the future. All rights and remedies under this Disclaimer are cumulative and do not exclude any other rights or remedies provided by law.
12. CONTACT
If you have any questions about this Disclaimer, please contact us at:
Email: contact@envoi-lettre.fr
Phone: +33 1 89 86 48 46
Postal address: Studio 34, Stewkley House 2 Wadsworth Road, Perivale, Greenford, England, UB6 7JD